SAP B1 Troubleshooting – User & operation modified data, to Open window again ‘Business Partner’ (OCRD)

SAP B1 Error: ‘Another User or Operation Modified Data’ in Business Partner (OCRD)

Error Description

When updating Business Partner Master Data in SAP B1, you may encounter the following error message: Another user or operation modified data, to continue, Open the window again ‘Business Partner’ (OCRD).

This issue arises when multiple users attempt to update the same Business Partner record simultaneously, or if another user has the same record open in update mode.

Symptom

You might experience this error while making updates to the Business Partner Master Data screen. If this occurs, SAP prompts you to reopen the window.

Solution

This error typically occurs when two or more users are working on the same Business Partner record at the same time. Follow the methods below to resolve the issue.

Method 1: Refresh and Retry

1. Click the Refresh button in the Business Partner Master Data screen.

2. Attempt to update the data again.

3. If prompted with a POP-UP Message, select Yes to proceed.

4. Once the message is acknowledged, update the data again. It should now save successfully.

Method 2: Disconnect Other Users

If refreshing the screen does not resolve the issue, disconnect other users who might be accessing the same data.

1.Navigate to the following path in SAP Business One:

Modules -> Administration -> Utilities -> Connected Clients

2. Disconnect any users who have the Business Partner Master Data screen open.

3. Retry updating the data.

After completing these steps, the data should update successfully.

SAP B1 Error Resolution: Getting Back to Business as Usual

Encountering the “Another user or operation modified data” error in SAP Business One can be frustrating, but by following the above methods, you can effectively resolve the issue and continue working without disruptions. Always ensure that data is not being accessed concurrently by multiple users to avoid such conflicts.

For further assistance, consider reaching out to your SAP administrator or support team.

SAP B1 Error FAQs: Another User or Operation Modified Data

1. Why does this error occur frequently?

This error occurs mainly due to concurrent access to the same Business Partner record by multiple users.

2. Can I prevent this issue from happening again?

Yes, by implementing strict user access policies and ensuring only authorized personnel update records.

3. Will restarting SAP Business One resolve this error?

In some cases, restarting may help, but it’s recommended to follow the outlined methods for a permanent fix.

4. Does this issue affect other master data records?

Yes, similar issues may occur in other master data records like items and vendors.

5. What if the refresh button does not solve the issue?

Proceed to Method 2 to disconnect other users and try updating the record again.

6. Can I track who else is accessing the Business Partner Master Data?

Yes, using the “Connected Clients” utility, you can identify and disconnect active users.

7. Is there a way to automate user disconnection?

Automation is possible through custom development or using SAP Business One add-ons.

8. Will updating SAP Business One help in resolving this issue?

Keeping your SAP version updated ensures performance improvements and bug fixes.

9. Can I request SAP support to fix recurring issues?

Yes, SAP support can provide insights and potential solutions for persistent errors.

10. How do I educate users to avoid such conflicts?

Conduct regular training sessions on best practices for data updates and user collaboration.

For more SAP Business One tips and solutions, stay tuned to my blog series. Let’s simplify SAP B1 for smoother operations and better compliance!