IMPLEMENTATION OF NEW ERP SYSTEM

DEVELOPMENT OF A NEW ERP SYSTEM

1. PUT YOUR TEAM TOGETHER

    Team Builder

• Executive sponsor
• Project Leader
• Business Process owners
• The best people in your business

2. IDENTIFY ANY BUSINESS PROCESSES THAT NEED IMPROVING

• Labour Intensive?
• Prone to error?

3. IDENTIFY YOUR EXISTING COSTS

• Servers
• Support
• Downtime
• Upgrades (minor & major)
• Security
• Disaster Recovery
• Rent
• Insurance
• Utilities
• Inefficiency

4. DOCUMENT YOUR BUSINESS STRATEGY & DECISION RATIONAL

• Employee Empowerment?
• Cost reduction?
• Remote working?
• Cloud or on Premise? Hybrid? Why?

INVITE 5 VENDORS TO INTERVIEW

• Would you prefer they have experience of your industry?
• How long has the provider been in business?
• Are you replying on “new” and potentially unproven functionality?
• What are their (verifiable) performance statistics?
• How to they deal with disaster recovery and security?
• Does the technology fit with your strategy?
• Which part of their offering will you get the most value from?
• Which part of their offering will you get the least value from?

INVITE 3 VENDORS TO DEMO

• Insist on a live demo
• Tell the vendor exactly what processes and scenarios you want to see
• Don’t be afraid to ask questions which lead off the scripts you provided
• Are they in control of their demo – is it a “live” system?

CHOOSE PREFERRED VENDOR

• Speak to a reference customer
• Are you a “personality fit”?
• Do you know what you will pay every year for the next five years?
• Do your data Protection Act due diligence
• Go through contract with legal team to avoid issues down the line

IMPLEMENT NEW SYSTEM

• Train your staff
• Understand and record reasons for design and process decisions
• Keep your project plan updated to keep a clear view of milestone dates

OPTIMISE

• Regularly review system to ensure it is performing well
• Ask users if the system is working for them