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HIKE THE VALUE OF ERP IMPLEMENTATION

HOW TO HIKE THE VALUE OF ERP IMPLEMENTATION

HIKE THE VALUE OF ERP IMPLEMENTATION

 

ERP implementation and management:

From chaos to control. A step by step guide to an ERP (Enterprise Resource Planning) implementation.
REQUIREMENTS ANALYSIS
DEFINE BUSINESS OBJECTIVES AND REQUIREMENTS FOR EACH DEPARTMENT
EXAMPLE: LOGISTICS

DEPARTMENT OBJECTIVE:

Optimize order fulfillment
CRITICAL BUSINESS PROCESSES:
Inventory  management order fulfillment
Warehouse management sales order processing
REQUIREMENTS WORKSHOP
Include users and managers to identify current challenges and desired outcomes.
DAYS TO COMPLETE EACH DEPARTMENT
Simple requirements
Moderate requirements
Complex requirements

OUTSIDE HELP SAVES TIME

Do it yourself
Engage a consultant
 

SOLUTION DESIGN

DEFINE HOW THE BUSINESS REQUIREMENTS WILL BE IMPLEMENTED
As Is – current process
To Be – future process
Out of the box – function did not exists in software
Customization – code written to add function
Integration – connect data between applications
Fit-gap analysis – match software functions to requirements, identify need for customization
MINIMIZE CUSTOMIZATIONS
Highly customized
Out of the box
 

DEVELOPMENT/CONFIGURATION

Build and test the system components defined and approved in the solution design specifications
SYSTEM CONFIGURATION CHECKLIST
●        Company information
●        Chart of accounts
●        User roles groups
●        Security
●        Customers
●        Vendors
●        Inventory
●        Warehouse
●        Reports
●        Dashboards
PLAN DATA MIGRATION CAREFULLY
% of organizations who underestimate the costs related to the data acquisition tasks by an average of 50%
DATA MAPPING AND MIGRATION
Migrate historic detail
Migrate account balances
DEPLOYMENT/TRAINING
End user training, user acceptance testing and the actual cutover to the new production environment
GO LIVE
●        Legacy system preparation
●        Application preparation
●        Infrastructure preparation
●        Final data migration
●        Data migration reconciliation
●        Application initialization
●        Go live
USER ACCEPTANCE TESTING
Develop customization
Users test and provide feedback
Development updates code
Users test final solution
IDENTIFY USER GROUPS
●        Power users
●        Key users
●        End users
TRAINING METHODS
●        Classroom
●        Web-based
●        Train the trainer
DOCUMENTATION
●        User guides
●        Wikis
●        Knowledge base
OPERATIONS
Close the project, provide post-production support and transition ownership of the solution and knowledge
% of companies training employees on ERP after implementation
63% best-in-class companies
51% all other companies
ONGOING SUPPORT
●        24*7 help desk
●        Self-service support
●        User communities
CUSTOMER PORTAL
●        Documentation
●        Searchable knowledge base
●        Product roadmaps
●        Training
 
 
 
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