In this series we will know about sales follow up. Can you imagine a software solution which pushes sales team to follow up on open enquiries and sales quotations. You might be wrong if you come to a conclusion that there is no software solution to do this. Our proprietary solution developed feature in SAP Business One which can exactly do this functionality. SAP Business One can push your sales team to follow-up on all the unanswered open enquiries through a quote or to follow-up all the sales quotations which are sent to the customer and yet to receive sale order. Let us see how SAP Business One does it. As soon as an enquiry logged into the SAP business One, system will not allow to post enquiry until and unless you create next follow up date and time for salesman. This reminder or follow-up date can not only be created, but also be assigned to a particular sales person. For every enquiry and quotation logged into SAP Business One, system prompts to create a reminder or follow-up. This prompting is done until and unless the enquiry is closed saying that we have won or lost. SAP Business One has a sales follow-up mechanism in place which pushes the sales people to follow-up customer. Not only that, it also creates an audit trial when there is a review, management can see on an average of how many follow-ups were done for a particular enquiry. Which salesman does the minimum number of follow-ups and gets the more number of orders. SAP Business One follow-up management system make sure that every sales employee remember their enquiries and quotations to be followed-up and very clearly prints out follow-up calendar. Sales employee can look at SAP Business One screen to know what all the list of enquiries to be followed-up today. Thereby, SAP Business One becomes friendlier in advising the salesman on the list of follow-ups to be done. Salesman can do more value added activity rather than remembering the follow-up updates. Hope you like the feature of SAP Business One.