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CRM 101

CRM 101 – SAP Business One / SAP B1 ERP Software

CRM 101 SOLUTION IN SAP B1

Are you looking for a better way of managing your interactions with customers?
Do you want to use your valuable information about customers to become more profitable?
Would you like your sales, marketing and customer service teams to work from anywhere?

FINDING A SOLUTION TO THIS MIGHT SEEM IMPOSSIBLE

What if you could manage your customer information and interactions in one place, automate your sales processes and generate reports in real-time?

WE BUILT THAT SOLUTION FOR YOU

LET’S COVER THE BASICS:

CUSTOMER RELATIONSHIP MANAGEMENT

CRM stands for customer relationship management, and it’s a way of managing interactions with prospects, leads and customers as they move through your sales cycle
CRM software helps businesses improve customer relationships by managing communications across departments including sales, marketing and customer service
With CRM software, all of your customer data lives securely in one place, meaning you can spend less time worrying about your tools and more time developing profitable relationships with your customers

AT SAGE, WE HELP BUSINESSES ACHIEVE THE IMPOSSIBLE

TAKE SPREADSHEETS

Now, we’ll always have a place in our heart for spreadsheets
But there was a time when many of our customers relied on spreadsheets to manage all of their customer data
When salespeople for these companies left, nobody was able to use the information they left behind
Our customers faced problems like maintaining multiple versions of the one spreadsheet
Our customers overcame these problems with CRM
Now they are storing valuable information in one place where everyone can collaborate on what matters

SALES

Your sales teams can use CRM to automate key parts of the sales process

MARKETING

Your marketing team can use CRM to create more profitable campaigns

CUSTOMER SERVICE

Your customer services team can use CRM to provide world-class support

CRM AND YOUR SAGE ACCOUNTING SOLUTION

Will help you gain valuable insight into how your business is performing, meaning you can fuel the growth of your business
If you’d like to learn more about CRM, download your free ultimate guide to CRM today
 
Get started today.
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