Posted by : EA STAFF on  2016-07-21 03:18:59

In this demonstration, you will see all our SAP Business One solution and the service management functionality inside SAP Business One. We have customer relationship management right throughout the entire system and no customer relationship management solution would be complete without giving you the ability to manage how you service your customer.
 In this video, you will get to see the following features.
  1. Customer equipment card
  2. Service contract
  3. List of customer equipment card
  4. Service call
  5. Define service call origins – setup
  6. Define service call problem types – setup
  7. Service call types – setup
  8. List of employees
  9. Activity
  10. Activity subjects – setup
  11. Service calls report – selection criteria
  12. Service call problem types
  13.  Service monitor
  14.  Priority
  15.  My service call
  16.  Average closure time.
Get started today.